About My Money

A mobile-money network built for Afghanistan

Afghan Besim Mobile Money Company operates the My Money network and Poolam wallet as a fully owned subsidiary of Afghan Wireless Communication Company.

The company

Connecting customers, agents, merchants and institutions

My Money is the brand of Afghan Besim Mobile Money Company (ABMMC), which operates an integrated mobile-money platform and ecosystem for customers, agents, merchants and partners.

ABMMC is a subsidiary of Afghan Wireless Communication Company (AWCC). Public company information states that AWCC initiated mobile-money services in 2011 and that ABMMC obtained an Electronic Money Institution licence from Da Afghanistan Bank.

ABMMC-operatedAWCC subsidiaryMobile financial services

My Money service coverage map of Afghanistan

National reach
Public information states coverage across all 34 provinces and more than 380 districts.

Purpose and principles

Financial access that is simple, swift and secure

Mission

Expand practical, regulated digital-payment access for banked and unbanked communities through reliable mobile channels.

Vision

Support a more connected and inclusive Afghan economy in which everyday payments can move safely and efficiently.

Customer promise

Design services around security, clarity, accessibility, respectful support and responsible operations.

Development

From mobile-money launch to the Poolam app

2011

Mobile-money initiative

AWCC began the initiative to provide mobile financial services for Afghanistan's unbanked population.

Licensing

Electronic money institution

ABMMC publicly reports obtaining its business registration and EMI licence from the relevant Afghan authorities.

Growth

Expanded services and partnerships

The network added cash services, transfers, bills, merchant payments, salary disbursement, remittance and bank-linkage capabilities.

Digital app

Poolam customer and partner apps

Official mobile applications now extend wallet and authorized partner services to smartphone users.

How we work

Values for a trusted financial service

Security

Protect customer information and transactions through controlled processes and continuous risk awareness.

Access

Serve customers through smartphone, USSD and assisted channels suitable for varied connectivity.

Clarity

Use understandable information, transaction confirmations and transparent support paths.

Partnership

Work with agents, merchants, banks, utilities and institutions to solve practical payment needs.

Ecosystem

Connected with financial, utility and development partners

The current public website lists relationships and projects involving Afghan banks, APS, DABS, MoneyGram, UN agencies and international organizations.