Verify authorization
Look for current My Money identification and contact support when the location is unclear.
Search the public agent directory by business name, agent name, address or province. Confirm the My Money branding and transaction receipt at the location.
Look for current My Money identification and contact support when the location is unclear.
Do not tell the agent your wallet PIN, password or verification code.
Confirm the wallet number, amount, fee, reference and final status before leaving.
My Money evaluates identity, business licensing, location, operational capability, compliance and other requirements before authorization.
Call the official support number and provide your province, district and nearby landmark.
AWCC customers may also use the published short code 2220 where available.