Where this summary and the official policy differ, the official policy governs.
Information that may be collected
The official policy describes categories that may include name, contact details, payment and bank information, identity documents for KYC, transaction history, payment method, transferred or received amounts, device model, operating-system version, device identifiers and IP address.
How information may be used
Information may be used to provide wallet services, process transactions, perform KYC verification, facilitate top-ups and bill payments, improve functionality, analyze service usage, provide customer support and troubleshoot issues.
Information sharing
The official policy states that information may be shared with service providers supporting operations and may be disclosed to comply with legal obligations, enforce policies or respond to lawful requests.
Security and retention
ABMMC states that it takes reasonable measures to protect information. No system is risk-free, so customers should also protect devices, credentials and verification codes. Retention should follow operational, legal and regulatory requirements.
Customer choices and responsibilities
- Provide accurate information and update it when required.
- Use device security and keep credentials confidential.
- Review app permissions and privacy information in the official store listing.
- Contact ABMMC regarding privacy questions or account-related requests.
Privacy contact
Use the official My Money contact channels for privacy questions. Do not send wallet PINs, passwords or one-time codes.